Returns & Exchanges
At Mama Lisa's World, we want you to love your fashion finds; if you are not completely satisfied, we offer a 30-day return window for all unwashed and unworn items. We strive to make the exchange process as seamless as possible to ensure you find your perfect fit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are still attached and the packing slip is included inside.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.